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Give Us Feedback

The links on this page are for people who wish to voice their opinions about Livewell Southwest and the service(s) they have received, good or bad. We take all opinions into account and act on them where appropriate. If you wish to enquire with us, or register a formal complaint, please visit the contact us section instead. You can view feedback already received within the testimonals page of this website.

  • Friends & Family Test

    Friends & Family Test

    Livewell Southwest is constantly striving to listen to feedback from service users. Your feedback can enable us to improve services or shape them to suit your needs.

    Positive feedback provides staff wth a well-deserved 'pat on the back'. Please take the time to complete the Friends & Family Test and let us know what you think of a service that you have experienced recently:

    Complete the Friends & Family Test

  • Patient Opinion

    Patient Opinion

    Patient Opinion is currently one of the UK's leading independent non-profit feedback platform for health services. You can share your story about Livewell Southwest anonymously and get a response posted back from us online. We can also let you know if service changes have been made thanks to your comments.

  • NHS Choices

    NHS Choices

    The national NHS website allows for you to rate and comment any hosptials providing NHS services. Click on the location you require and share your ratings!

  • This website

    This website

    If you would like to comment on anything on this website, or the general usability, please email: livewellswcomms@nhs.net.

    If you have made a complaint, you can also download our Customer Satisfaction Feedback form if you would like to comment on our Complaints process.

  • Write to us

    Write to us

    Perhaps you'd rather just send a comment directly to us? If you do you can write to:

    Claire Gatehouse
    Service User Experience Manager
    Mount Gould Local Care Centre
    Mount Gould
    Plymouth
    PL4 7PY

    Email: claire.gatehouse@nhs.net