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Community Crisis Response Team

Referrals to the Community Crisis Response Team can be made by a Health or Social Care professional who has assessed the client in the previous 24 hours. This is to prevent delays with diagnostics and treatments for acute illnesses.

Key Aims and Objectives of the Community Crisis Response Team (CCRT)

  • To prevent unnecessary hospital admissions
  • To promote and support independence, identifying long term needs
  • To support people in crisis to remain in their usual place of residence, reducing admissions to residential or nursing care

 

Services the CCRT may be able to offer (not exhaustive):

  • Reablement services
  • Short term packages of domiciliary care
  • Provision of equipment to enable you to maintain your independence
  • Short term physiotherapy, occupational therapy and nursing input
  • Short term residential or nursing placements

 

How long are you likely to receive a service from the CCRT

Typically support provided by the CCRT should not last more than six weeks. Most episodes will be much shorter than this, for example one to two weeks following acute treatment for pneumonia, or two to three weeks following treatment for hip fracture.

In exceptional circumstances patients may require support from the CCRT for longer than six weeks. Extensions beyond six weeks will be subject to a full reassessment and authorisation by a senior clinician or manager.

 

What to expect upon discharge from the CCRT if you require support post-crisis

The CCRT recognises that people who receive a service may require long term support or an increase in an existing support package. If you require ongoing support, the CCRT will assist in making a referral and transfer your case to the responsible community team. Subject to approval the CCRT may continue to support you until this transfer can take place.

 

The team comprises:

  • Administrative team and Coordinators
  • Community Support Workers
  • Occupational Therapists
  • Physiotherapist
  • Registered General Nurses
  • Registered Mental Health Nurses
  • Social Workers
  • Community Care Worker
  • Paramedic

 

Your comments are welcome

If you would like to share your experience of the Community Crisis Response Team we would like to hear from you. You can contact us either by telephone on the number on the left-hand side of this page, or by post addressed to:

          Community Crisis Response Team Manager
          Beauchamp Centre
          Mount Gould Hospital
          Plymouth
          PL4 7QD
     

Contact

Community Crisis Response Team
Beauchamp Centre
Mount Gould Hospital
Plymouth
PL4 7QD

Queries and information:
Tel: 01752 434747

Referrals

Referral line:
Tel: 01752 437777 (select Option 6)
Fax: 01752 314091

Referral line open 9am - 6pm, Monday to Friday, and 9am - 3pm at weekends and Bank Holidays.

Please note: Referrals to the Community Crisis Response Team can be made by a Health or Social Care professional who has assessed the client in the previous 24 hours. This is to prevent delays with diagnostics and treatments for acute illnesses.

Unified Referral Form