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Out of Hours District Nursing Team

The Out of Hours District Nursing team provide a quality nursing service to adult patients across 260 miles covering the areas of Plymouth, South Hams and West Devon, who are temporarily or permanently housebound either within their own home or a care setting without nursing provisions.

The Out of Hours District Nursing service is a Community Nursing Team, made up of registered and unregistered staff who work cohesively to provide urgent nursing care within the community between the hours of 17:00 - 8:00, 365 days a year. Experienced Community Nurses and Nursing Auxiliaries work jointly throughout the Out of Hours shifts, and Out of Hours medical support is provided by the Out of Hours GP Service within Devon Doctors. Follow-up referrals to services will be made by the visiting Community Nurse if required.

 

Referrals:

Urgent referrals are accepted in line with the criteria below:

  • People with a long term condition that prevents them from leaving their home
  • People who are medically compromised in the short term for a prescribed period and are unable to leave their home.
  • People who, for medical reasons, are unable to attend the surgery due to their health needs and / or clinical risk to the patient. For example, patients who are immuno-compromised due to chemotherapy.
  • People who require a home visit from their GP.
  • People who are temporarily unfit to travel.
  • People who are medically unfit to travel.
  • People for whom a visit from the District Nursing service is seen to be appropriate as assessed by the District Nurse.
  • People who require palliative or end of life care.
  • People who require treatment which cannot be appropriately carried out in a surgery setting (e.g. bowel management)
  • People who are declared housebound due to reduced Out of Hours services will be assessed individually for priority and, if required, will be directed to alternative services within core working hours.

     

Contact

Service lead: Sonia Green

Tel: 01752 434427

Plymouth: 5pm - 8am

South Hams & West Devon: 7pm - 7am

Referrals

All referrals to the Out of Hours team should be made via Devon Doctors on 0845 241 9130.

All referrals will be assessed and triaged for priority in line with the referral criteria.