Livewell Southwest is a recognised provider of integrated health and social care services operating across South Hams, West Devon and Plymouth, with additional responsibilities for delivering specialist services to people living in certain parts of Cornwall and Devon. Integrating health and social care means that we can deliver care for people in new ways which are more efficient, with professionals who would have previously worked in individual teams now working together. This way of working helps us to deliver the right care people, in the right place, at the right time.
We were founded in 2011 as a pioneering, independent community interest company. This means we are a not-for-profit organisation which re-invests all revenue back into the services we provide, and the communities we serve. While we are not a formal part of the NHS, we work alongside colleagues from local NHS hospitals and services to deliver expert care to a range of communities.
Our award-winning services are diverse and include: community nursing; services for people with learning disabilities; physiotherapy; community mental health services; social work; wellbeing and health improvement services; services for children and young people and community pharmacies. We provide these services either within the person’s home, or from one of 12 locations based across the southwest.
Livewell Southwest is an employee-led organisation, and the largest community health and social care enterprise in the UK. We employ more than 3,000 members of staff who live and work in the local area and champion their progression, development and commitment to providing outstanding care.
As a social enterprise, we re-invest all of our revenue back into services – allowing us to continually deliver better care to the communities we serve.
How we work locally
Livewell Southwest has developed a locality working approach that enables primary care, community health and social care to work in partnership with acute specialists, delivering the best possible service to meet the needs of our local communities.
We have four geographic and one citywide locality in Plymouth. Outside of Plymouth, we have a South Hams and a West Devon locality. Locality managers are responsible for overseeing delivery of integrated services in their patch, working closely with citywide and urgent care services, the newly-formed GP Federations and expanding our local partnerships and networks at a geographical level to deliver coordinated community focused care to local people.
Working in this way brings together a seamless service for those requiring physical and mental healthcare, as well as adult social care in Plymouth, extending the care and support that we offer in the community.
Our mission is to support people to stay well in the place, and the community, in which they live, where they can enjoy the best quality of life. Our established locality teams enable us to do that, building relationships with partners and the communities we serve and understanding specific local needs.