Feedback

We positively welcome feedback from people that have used our services or have received treatment from Livewell Southwest. You can send us a compliment or make a complaint. If you cannot do this yourself, we are happy for someone to do this on your behalf, however, a third party should have your permission to do so.

We take all opinions into account and act on them where appropriate, you can contact:

Customer Services
Email: [email protected]

l

Friends and Family Test

We would be grateful if you would complete a survey based on your experience.

 

Click here

 

 

 

 

l

NHS Choices

The national NHS website allows for you to rate and comment any hospitals providing NHS services. Click on the location you require and share your ratings!

 

Click here

 

 

 

l

Patient Opinion

Patient Opinion is currently one of the UK’s leading independent non-profit feedback platform for health services. You can share your story about Livewell Southwest anonymously and get a response posted back from us online. We can also let you know if service changes have been made thanks to your comments

 

Click here

l

Healthwatch Plymouth

Healthwatch is the independent consumer champion created to gather and represent the views of the public. Healthwatch plays a role at both a national and local level, and makes sure that the views of the public and people that use services are taken into account.

 

Click here

 

 

 

l

Care Quality Commission (CQC)

We would be grateful if you would complete a survey based on your experience.

 

Click here

 

 

 

 

 

 

l

Service User Experience Manager

Claire Gatehouse

Mount Gould Local Care Centre
Mount Gould
Plymouth
PL4 7PY

Email 
[email protected]