We positively welcome feedback from people that have used our services or have received treatment from Livewell Southwest. You can send us a compliment or make a complaint. If you cannot do this yourself, we are happy for someone to do this on your behalf, however, a third party should have your permission to do so.
We take all opinions into account and act on them where appropriate, you can contact:
Patient Opinion is currently one of the UK’s leading independent non-profit feedback platform for health services. You can share your story about Livewell Southwest anonymously and get a response posted back from us online. We can also let you know if service changes have been made thanks to your comments
Healthwatch is the independent consumer champion created to gather and represent the views of the public. Healthwatch plays a role at both a national and local level, and makes sure that the views of the public and people that use services are taken into account.