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Jeremy Hunt praises Livewell Southwest

13th July 2017

Jeremy Hunt recently wrote to Livewell Southwest ...

"I am writing to congratulate you and your team on the exceptional improvement at Livewell Southwest, that has come together to mean that you achieved 100% in the Friend and Family test recommendation rate. You are a real example to others, demonstrating how to improve performance in a short space of time and ensure that your patients get the care that they deserve."

"From visiting organisations throughout the country, I know that the immense amount of work that will have been behind this outcome cannot be underestimated. This improvement is a testament to the hard work and dedication of your staff. Please do pass on my congratulations to all those who work at Livewell Southwest; the service they give makes a real difference to the lives of many of the area's sickest and most vulnerable patients."

"I hope that you will share your learning and experiences with others as the whole NHS strives to improve the Family and Friends test results over the course of the next year. Again, please pass on my personal congratulations and thanks to everyone who has made this happen"