Patient involvement & experience (Plymouth Options)

by | Tuesday, May 8th, 2018

Patient involvement & experience (Plymouth Options)

The patient involvement & experience (PIE) group consists of people that have been a client of the anxiety & depression service (Plymouth Options) at some point and have now been discharged, Group members may have attended either:

  • one of our psycho-educational groups such as stress control or assertiveness
  • guided self-help from a psychological well-being practitioner
  • one to one Cognitive Behaviour Therapy or counselling

This means that group members are able to offer constructive feedback and ideas about the range of services we provide.

The group is supported by a patient experience coordinator and two psychological well-being practitioners that are employed by the service.  Each member of staff has a range of experiences supporting clients with mental health and other difficulties.


What is required of group members?

Group members have the opportunity to be involved in a range of activities aimed at promoting mental health, well-being and improving the delivery of the anxiety & depression service (Plymouth Options).

Typically PIE members have:

  • attended a monthly PIE meeting
  • become volunteers for Livewell Southwest and undertaken a range of volunteer opportunities with the anxiety & depression service (Plymouth Options)
  • attended health and well-being events to promote the anxiety & depression service (Plymouth Options)
  • been involved in designing promotional leaflets and posters for the service
  • given constructive feedback from a service user perspective, this has been really useful in making changes to aspects of the service

When and where does the PIE group meet?

Meetings are held once a month at: Plymouth Options, Centre Court, 73 Exeter Street, Plymouth PL4 0AH. We meet on a Monday from 1.30 pm – 3.30 pm.

Group members/volunteers are able to claim travel expenses for attending the monthly meeting or other activity on behalf of the anxiety & depression service (Plymouth Options). There is opportunity to access relevant training courses and supervision will be provided.

Why volunteer?

Many people want to volunteer for different reasons, here are a few from our volunteers:

“I just wanted to give something back, as it was so helpful to me”

“It keeps me involved with current Mental Health Issues”

“I thought there were areas that could be improved, so more people can benefit”

“To help reduce stigma about Mental Health, within the work place & society in general”


To find out more information on joining the anxiety & depression service (Plymouth Options) Patient Involvement and Experience Group please contact Jane Waite on 01752 435419 or email [email protected].


Posted on

8th May 2018