Integrating adult health and social care in Plymouth



Health and social care in England is changing. As a result of the Health & Social Care Act 2013 and the Care Act 2014, health and social care services are being brought together into one integrated service that will ensure people receive the right care, at the right time, in the right place.

Integrated services will be more efficient and will provide people with a better experience of health and social care, centred around their needs, and provided at home wherever possible.

In Plymouth, our organisation is at the forefront of integrating adult health and social care.

In April 2015, adult social care staff transferred to Livewell Southwest from Plymouth City Council and we have already developed a number of innovative new services to efficiently deliver ‘person centred’ coordinated care, that are gaining national attention, including:


Each of these integrated services works under a new ‘multidisciplinary’ team structure including health and social care professionals, which means we can more effectively manage people’s care needs, reduce acute hospital admissions, minimise the duplication of assessments and, most importantly, deliver better quality care.

While the work to integrate health and social care is happening at pace, it is still in its first year and there remain challenges ahead in developing new ways of working, with the right systems in place to support service delivery.

Livewell Southwest is working with our staff, people who use our services, and the organisations that commission health and social care services locally (New Devon CCG and Plymouth City Council) and the voluntary sector to share our achievements, challenges and learning from this first year.

This will help shape how we deliver services in the future.

Your views are essential in helping create a successfully coordinated adult health and social care service for Plymouth. Please share your thoughts and feedback with us by email at



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