Syrena House

Syrena House is a specialised unit in Plymstock that can be accessed by adult males. Syrena aims to provide individualised care, treatment and recovery for men with severe and enduring mental health problems in a safe and supportive environment.

Syrena provides recovery for service users who may have received a period of treatment in a more secure environment or an acute facility The typical length of stay is expected to vary from between six and eighteen months though it is recognised that some individuals may need longer term treatment.

The service provided benefits from a multi-disciplinary approach operating within recognised processes and procedures. Continuous assessment ensures maximum benefit to each person, with an emphasis on moving on to more independent accommodation.

The service's core values are to engage and involve service users in decisions about their care using person-centred planning and recovery tools. Treatment enables people to enhance and develop their skills and confidence. Treatment options include medication and a range of psychosocial interventions that are complimented by social, recreational and vocational activities. Service users have structured, individually tailored therapeutic activity plans in place during their admission. If transition work is required this will be referred to the Community Recovery Team.  Some service users will be discharged with the support of care co-ordinators from Assertive Outreach Service (AOS) or Community Mental Health Teams (CMHT), determined by need and as agreed by the multi-disciplinary team.

All service users' care falls within the framework of the Care Programme Approach and will have an allocated professional and a link care co-ordinator from community services where appropriate.

Syrena provides a service to both informal service users and those detained under the Mental Health Act.

All referrals are recorded on SystmOne (electronic  records) and the Unit Manager is made aware by telephone or email. The referral will be discussed at the Multi-Disciplinary Team meeting, and appropriate staff will then be allocated to complete an assessment within two weeks of receipt of the referral. Written advice and feedback will be available within one week after the assessment has been completed. If the service is able to offer a placement, the referrer and the service user will be informed when a bed is available. The referrer will be made aware by telephone and SystmOne will be updated. The referral will then be discussed at the Whole Service Care Pathway.

The service users must be aware of the referral.


Service Lead: Amanda Cooper

Syrena House
284 Dean Cross Road

Tel: (01752) 314491
Fax: (01752) 48282

Out of Hours: Mental Health Matters
Tel: 0300 330 5476 (callers charged at local rates)
(Mon-Fri: 5pm-9am, Weekends and bank holidays: 24 hours)

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