As an organisation, Livewell Southwest is continuing to take additional steps to protect our staff and the people we care for during the Coronavirus Pandemic.
As part of those measures, we have been reviewing our visiting policy, and in line with guidance, we have reintroduced temporary restrictions around visiting.
The safety and wellbeing of our staff, patients and our visitors remains our number one priority.
Visiting is therefore still restricted on our inpatient wards and is only being considered in exceptional circumstances and on an individual basis dependent on a person’s circumstances.
Where this is happening, there are strict hygiene and infection measures in place including asking visitors to adhere to social distancing guidelines, hand washing/hand gel facilities, personal protective equipment provisions, limitations around the number of visitors and rigorous cleaning of any furniture used.
All visits will need to be pre-arranged by calling the ward/unit ahead of visiting and asking to speak to the matron/nurse in charge.
All visits to be scheduled to be with a timeframe which will be agreed by the individual ward and for one visitor per patient. For exceptions to this please discuss with the wards manager.
Visitors to the ward are required to wear a face covering when visiting any part of our hospitals and units and we would appreciate visitors applying these at the entrance to any of our sites.
Even under these circumstances you should not visit if you have a new, persistent cough or high temperature (of 37.8 degrees centigrade or higher) and or a loss of taste/smell.
Additionally, if you live with someone who has symptoms, you must isolate and you must not visit.
Please make sure you follow hand hygiene procedures by washing your hands with soap and water for 20 seconds and follow any advice given to you by the ward/unit, including wearing a face covering, and if asked personal protective equipment which will be supplied by the ward.
We apologise for any inconvenience this may cause, but thank you for your understanding and for your assistance in helping us to keep your loved one safe.