What you can expect as a patient when arriving at the Lee Mill Unit
On arrival to the unit, you (the patient) will be greeted by the staff on the ward.
You will then be required to be searched – which involves going passed the metal detector and your pockets being checked.
All items and belongings are checked by staff and recorded.
During this time, you will be shown around the unit, and staff will introduce you to other staff and patients.
You will be shown to your bedspace, and it will be explained to you who your keyworker team will be throughout your admission.
You will be given a chance to settle in – as we know it can be a long day and unsettling for some people.
You will also be seen by the ward doctor to check if there are any physical concerns. This will give you a chance to talk about any issues or concerns that you may have.
Staff might want to have a 1-1 with you to complete any admission paperwork as well during your first day on the ward.
Security on the ward
Lee Mill does have security measures in place on the unit.
You have the freedom to move around the unit freely, access at all times to your bedspace, communal areas, games room, multi-faith room and coffee lounge.
Staff presence is required when accessing the garden, sensory garden, kitchen, gym, and art room.
We have a list of prohibited items that are not allowed to be taken onto the unit, which can be provided upon request.
When returning to the unit from a period of leave, you will be required to be searched by two members of staff and if you have been off of the grounds, you will be required to complete a breathalyser and Urine Drug Screen (UDS) test.
Visiting times
If you would like your family or friends to visit the unit, they can call or email our reception team and book in a suitable date and time.
Visits by children are allowed by appointment only and with agreement of the unit manager.
Reception can be reached at the following details:
Phone:01752436380
Email: [email protected]
Meal times
Mealtimes are held everyday at:
Breakfast: 07:00-09:30
Lunch:12:15-12:45
Dinner: 17:00-17:30
Supper: 21:00 – 21:30
Takeaway night is held every other Friday.
Patients will be asked about allergies and dietary requirements on admission e.g. vegan, halal, lactose free etc and the domestic team will order and organise meal options accordingly.
What activities are available to me as a patients?
There are many activities to do on the unit and these are completed by both our Occupational Therapists and ward staff. Activities can be tailored around your interests and hobbies if you let staff know what you enjoy.
Our lead Occupational Therapist will create a timetable of activities for you, which will be reviewed regularly. The team also arrange day trips out which include cinema, beach and shopping trips etc.
Access to internet on the ward
As a patient, you do not have access to internet unless you are in the reception area. You will have access to your own log in based on your bedspace.
You can book a time slot to go into the reception area and spend time on your phone and access the internet.
We can facilitate facetime with family upon request and with staff support.
What will my care look like once i have left the ward?
When you get discharged from Lee Mill the staff will help you move to another ward or your own accommodation within the community, including helping you to move your belongings to where you’re staying now.
The team will keep your family and people that are important to you informed along the way.
When Lee Mill discharge you they will ask you to complete an exit interview and will ask if its okay if you friends and family fill out a survey to.
If you’re being discharged to another ward such as Livewell’s ‘The Cove’ unit, you will be introduced to all the new staff that will help you settle in and will continue to work alongside your community team.
If you’re discharged to the community, your community team will continue to support you and your mental health.