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Information for visitors

This page provides useful information for Family and Friends of patients who would like to arrange a visit to the unit. Here you will find details about visiting arrangements, meal times, directions to the unit and parking information.

How to book a visit

Reception is open from 8.30am to 19.30pm, seven days a week, and is the first point of contact for visitors and other professionals.

Visiting times are between 13.00 – 18.30pm.

We have a family room in reception, available for visits from relatives or friends. Children accompanied by an adult are permitted for visits in the family room.

Visits require booking in advance via reception (01752 435434). You will be given a 30-minute time slot, however allowances can be made for longer visits should visitors be travelling from out of area.

There is more time flexibility on the weekend following discussion with visitors and nursing staff.

Due to the size of the room, we can only accommodate two visitors at any time.

Meal times

Families are encouraged to avoid visiting during mealtimes, unless you are accompanying the patient on leave off the ward to eat out.

Mealtimes are held at:

Breakfast: 08:00-09:00 (Mon-Sat)  – 08:00-09:30 (Sun)
Lunch:12:00-12:30 (Everyday)
Dinner: 17:00-17:30 (Everyday)
Supper: 20:30 (Everyday)

Tea, coffee and cold drinks are available 24-hours a day.

Personal food items can be brought in to the unit, labelled and stored in the kitchen in the patient fridge and cupboard area.

Arriving at the Unit

When you arrive at the unit, you will need to use the call bell at the main door – press the green bell and select Glenbourne – then reception will buzz you through to the reception area, where you will need to sign in and wait to be taken to the ward.

On admission carers/relatives will receive a carer’s information pack and a welcome call from the ward which will detail information around visiting access and availability.

Where to find us

The Bridford Unit is located on the Glenbourne site, at Derriford Hospital.

Address:

Bridford Unit
Glenbourne Unit
Morlaix Drive
Derriford
Plymouth
PL6 5AF

Parking at Glenbourne

Unfortunately, due to limited parking there is only parking available for staff directly outside the unit-patients and visitors are encouraged to pay and park at the multi-storey car park, located round the corner on the Derriford Hospital site.